Agentpro AI

Terms of Use

Last updated: [Insert Date]

These Terms of Use ("Terms") are a legal agreement between you and Agentpro AI ("we," "us," or "our"). They govern your access to and use of the Agentpro AI website at agentpro.ai, including all content, features, tools, and resources made available through the site (the "Website").

By accessing or using the Website, you agree to these Terms. If you do not agree, do not use the Website.

These Terms apply to the public Website. They do not govern paid services, which are covered by separate agreements as described in Section 11.

1. About Agentpro AI

Agentpro AI is an AI Integration Studio and Fractional AI Department. We help small and medium-sized businesses connect their existing tools with artificial intelligence through services that include AI voice agents, workflow automation, MCP server development, AI agent deployment, system integration, AI readiness audits, AI fluency education, AI agent readiness and generative engine optimization (GEO) services, and ongoing integration retainers.

[Confirm legal business name and registration details with counsel]

2. Scope of These Terms

These Terms apply to your use of the public Website, including browsing pages, reading blog posts and resources, submitting contact or inquiry forms, subscribing to newsletters, booking discovery calls, using any publicly available tools or calculators, and interacting with any future public-facing features of the Website.

These Terms do not govern paid professional services. If you engage Agentpro AI for paid work, that engagement will be governed by a separate written agreement as described in Section 11.

3. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to use this Website. By using the Website, you represent that you have the legal capacity to enter into these Terms.

4. Description of Services

Agentpro AI provides AI integration, workflow automation, AI agent configuration and deployment, MCP server development, AI readiness assessments, AI front desk leak audits, voice-agent deployment, system integration, consulting, managed AI services, educational resources, and related services for small and medium-sized businesses.

The Website provides information about these services, educational content, a blog and resource library, contact and inquiry forms, newsletter signup, discovery-call booking, and other informational features.

Voice agents are one service offering within our broader integration model, not the sole focus of the business.

5. Website Use

You may use the Website for lawful, personal, and business-informational purposes. You agree not to use the Website in any way that violates applicable law, infringes on the rights of others, or interferes with the operation of the Website.

You are responsible for maintaining the confidentiality of any account credentials associated with the Website. If we offer account-based features in the future, you agree to notify us promptly of any unauthorized access.

6. Informational and Educational Content

The Website includes blog posts, articles, guides, resource pages, AI fluency content, and other educational material. This content is provided for general informational and educational purposes only.

While we aim to be accurate and useful, content on this Website may become outdated, may not address your specific circumstances, and should not be relied upon as a substitute for professional advice.

We may update, modify, or remove content at any time without notice.

7. No Professional Advice

Nothing on this Website constitutes legal, financial, accounting, tax, clinical, veterinary, medical, insurance, employment, regulatory, or other licensed professional advice. Content is informational and educational only.

If you need professional advice, consult a qualified professional in the relevant field. Agentpro AI is a technology and AI integration services provider, not a licensed professional advisory firm.

8. AI Services and AI Output Disclaimer

Agentpro AI uses artificial intelligence, automation tools, third-party AI models, agents, and workflow systems to deliver its services. Some content, features, or demonstrations on the Website may involve AI-generated or AI-assisted outputs.

You acknowledge and agree that:

  • AI-generated outputs may be inaccurate, incomplete, outdated, biased, or unsuitable for a particular purpose.
  • AI systems may fail to understand context, edge cases, or nuanced requirements.
  • AI-generated content on this Website is for informational purposes only and should not be relied upon for business, legal, clinical, financial, or operational decisions without independent review.
  • Agentpro AI does not guarantee the accuracy, completeness, reliability, or fitness of any AI-generated output for any particular use.

9. Human Oversight Responsibility

Any person or business that engages Agentpro AI for services is responsible for maintaining appropriate human oversight of AI-generated outputs, automated workflows, and agent-driven actions. This applies to paid service engagements, not to casual use of the public Website.

AI systems should not be used as a substitute for licensed professional advice. Workflows involving health, veterinary care, legal, financial, insurance, employment, housing, eligibility, or emergency response require special review and should not rely solely on AI-generated outputs.

10. Customer and User Responsibilities

When you interact with this Website, you agree to:

  • Provide accurate and truthful information in forms, submissions, and communications.
  • Refrain from submitting content that is unlawful, fraudulent, defamatory, harassing, threatening, obscene, or otherwise objectionable.
  • Refrain from interfering with or disrupting the Website or its underlying infrastructure.
  • Refrain from attempting to access areas of the Website that are not intended for public access.
  • Comply with all applicable laws and regulations.

11. Paid Services and Separate Agreements

If you enter into a separate written agreement, statement of work, order form, data processing agreement, or other signed contract with Agentpro AI, that agreement will govern the paid services described in it. These website Terms govern your use of the public Website unless otherwise stated in such an agreement.

Paid service agreements may include, as applicable, a Master Services Agreement, Statement of Work, Data Processing Addendum, AI Services Addendum, Integration and Security Addendum, Voice Agent Addendum, MCP/API Addendum, or other service-specific terms.

The terms of a signed client agreement will prevail over these website Terms to the extent of any conflict, but only with respect to the services covered by that agreement.

12. Third-Party Services and Integrations

The Website may contain links to third-party websites, tools, or services. We are not responsible for the content, practices, policies, or availability of any third-party website or service.

Agentpro AI's services may involve third-party platforms, including AI model providers, voice platforms, telephony providers, automation platforms, booking systems, analytics tools, CRMs, email services, and other software. These third-party services are governed by their own terms and privacy policies.

We are not liable for outages, API changes, access restrictions, data handling practices, or service limitations imposed by third-party platforms.

13. Connected Systems, Credentials, and Access

If you engage Agentpro AI for paid services that involve connecting to your business systems (such as CRMs, calendars, email, telephony, databases, or other tools), the terms governing that access will be defined in your service agreement.

For the avoidance of doubt, the public Website does not require you to grant Agentpro AI access to your business systems. Access is only granted under a separate paid service engagement, and you are responsible for managing, monitoring, and revoking such access as described in your service agreement.

14. AI Voice Agents, Call Recording, and Telecom Compliance

If Agentpro AI deploys AI voice agents on your behalf, call recording, transcription, and related data handling will be governed by your service agreement and applicable laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Alberta's Personal Information Protection Act (PIPA), applicable provincial and federal telecom rules, the Canadian Radio-television and Telecommunications Commission (CRTC) Unsolicited Telecommunications Rules, Canada's Anti-Spam Legislation (CASL), and, where applicable, the U.S. Telephone Consumer Protection Act (TCPA) and relevant state laws.

Customers deploying voice agents are responsible for providing appropriate caller disclosures, maintaining lawful call lists, obtaining required consents, and handling opt-outs. Voice-agent deployments require a separate service agreement that addresses these obligations.

The public Website does not involve call recording or voice-agent functionality for visitors.

15. AI Readiness, GEO, and AI Agent Readiness

AI Readiness Audits, AI Agent Readiness services, and GEO (Generative Engine Optimization) services are advisory and implementation support services.

Agentpro AI does not guarantee search rankings, AI citations, AI model recommendations, website traffic, lead volume, revenue increases, cost savings, or any specific business outcome. AI search and recommendation systems are operated by third parties and may change at any time without notice.

Results depend on many factors outside of Agentpro AI's control, including the quality of customer-provided information, third-party platform behavior, market conditions, and customer implementation decisions.

16. MCP, API, and Service Compatibility

Model Context Protocol (MCP) servers, APIs, and AI agent integrations developed by Agentpro AI are built within an evolving technology ecosystem. Agentpro AI does not guarantee compatibility with all AI assistants, AI agents, platforms, or third-party clients. Protocol specifications, third-party APIs, rate limits, and platform policies may change without notice.

MCP and API work is governed by the applicable service agreement and may involve open-source components subject to their own license terms.

17. Intellectual Property

All content on the Website, including text, graphics, logos, icons, images, code, and design elements, is the property of Agentpro AI or its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit Website content without our prior written consent, except for reasonable personal or internal business use such as saving or printing pages for reference.

Our name, logo, and service names are trademarks of Agentpro AI. Nothing in these Terms grants you a license to use any Agentpro AI trademarks.

18. Customer Content and Submissions

If you submit content to us through the Website, including contact form messages, newsletter signup information, discovery-call requests, survey responses, comments, or feedback, you represent that you have the right to provide that content and that it does not infringe the rights of any third party.

We may use information you submit through the Website to respond to your inquiry, communicate with you about our services, and, where you have opted in, send you newsletters or marketing communications.

If you provide suggestions, feedback, or ideas about our services or Website, we may use that feedback without restriction or compensation.

19. Acceptable Use

You agree not to use the Website or any Agentpro AI service for any purpose that is unlawful, harmful, or prohibited by these Terms or by any applicable service agreement.

20. Prohibited Uses

Without limiting the foregoing, you agree not to use the Website or any Agentpro AI service to:

  • Send or facilitate unsolicited commercial messages, spam, robocalls, or automated outreach in violation of applicable law, including CASL, CRTC rules, TCPA, or equivalent legislation.
  • Impersonate any person, business, or entity, or misrepresent your affiliation with any person or entity.
  • Clone, replicate, or synthesize any person's voice without that person's informed written authorization.
  • Engage in phishing, credential harvesting, social engineering, fraud, or deception.
  • Harass, threaten, stalk, abuse, or discriminate against any person.
  • Conduct surveillance or tracking of individuals without lawful authority.
  • Collect or process sensitive personal information (such as health, financial, biometric, or government-issued identification data) without proper consent and legal basis.
  • Use AI systems to make final regulated decisions involving employment, housing, credit, insurance, education, or eligibility without appropriate human oversight and legal review.
  • Distribute malware, viruses, or any code designed to damage, disrupt, or compromise systems.
  • Scrape, crawl, or harvest data from the Website or connected systems in violation of law or these Terms.
  • Circumvent or violate the terms of any third-party platform or service used in connection with Agentpro AI services.
  • Use the Website or services in any way that creates regulatory, security, legal, or reputational risk for Agentpro AI.

Agentpro AI reserves the right to suspend or terminate access to the Website or services if it suspects prohibited use, without prior notice.

21. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect, use, share, and protect personal information. By using the Website, you acknowledge that you have read and understood our Privacy Policy.

22. Fees and Paid Services

The Website may display general pricing information for Agentpro AI services. Published pricing is indicative and subject to change. Actual fees for paid services will be set out in your service agreement, statement of work, or order form.

Unless otherwise agreed in a signed service agreement, all fees are quoted in Canadian dollars, are exclusive of applicable taxes, and are due in accordance with the payment terms specified in the applicable agreement.

Agentpro AI may suspend or limit services for non-payment as provided in the applicable service agreement.

23. Service Availability

We aim to keep the Website available, but we do not guarantee uninterrupted, error-free, or secure access. The Website may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Website at any time without notice.

24. Beta, Pilot, Demo, and Experimental Features

From time to time, Agentpro AI may offer beta, pilot, demo, or experimental features or tools on the Website or as part of a service engagement. These features are provided "as is" without any warranty, may be changed or discontinued at any time, and may not be suitable for production use.

Your use of beta or experimental features is at your own risk. Additional terms may apply and will be communicated at the time of access.

25. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect the Website and the information we handle. No system is completely secure, and we cannot guarantee that the Website or our services will be free from unauthorized access, data loss, or security incidents.

You are responsible for maintaining the security of your own systems, devices, credentials, and accounts.

26. Disclaimers

THE WEBSITE AND ALL CONTENT, FEATURES, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR COMPLETENESS.

AGENTPRO AI DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. WE DO NOT WARRANT THAT ANY AI-GENERATED CONTENT, OUTPUT, OR RECOMMENDATION IS ACCURATE, COMPLETE, OR FIT FOR ANY PURPOSE.

WE DO NOT WARRANT THAT THIRD-PARTY SERVICES, PLATFORMS, OR INTEGRATIONS WILL REMAIN COMPATIBLE, AVAILABLE, OR FUNCTIONAL.

NO CONTENT ON THIS WEBSITE CONSTITUTES A GUARANTEE OF RESULTS, REVENUE, COST SAVINGS, SEARCH RANKINGS, AI CITATIONS, COMPLIANCE, OR ANY SPECIFIC BUSINESS OUTCOME.

27. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AGENTPRO AI AND ITS FOUNDER, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, MISSED CALLS, MISSED APPOINTMENTS, INCORRECT AI OUTPUTS, WORKFLOW ERRORS, THIRD-PARTY PLATFORM FAILURES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE EXTENT PERMITTED BY LAW, AGENTPRO AI'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE WEBSITE OR THESE TERMS SHALL NOT EXCEED ONE HUNDRED CANADIAN DOLLARS (CAD $100.00). LIABILITY FOR PAID SERVICES, IF ANY, WILL BE GOVERNED BY THE APPLICABLE SERVICE AGREEMENT.

28. Indemnification

You agree to indemnify, defend, and hold harmless Agentpro AI and its founder, officers, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: your use of the Website; your violation of these Terms or applicable law; content you submit through the Website; or your infringement of the rights of any third party.

29. Suspension and Termination

We may suspend or terminate your access to the Website at any time, with or without cause and with or without notice, including if we reasonably believe you have violated these Terms.

These Terms remain in effect for as long as you use the Website. Sections that by their nature should survive termination (including disclaimers, limitation of liability, indemnification, intellectual property, and governing law) will survive.

30. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute arising out of or in connection with these Terms or your use of the Website that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of the Province of Alberta, sitting in Edmonton.

Nothing in these Terms prevents either party from seeking injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property, confidential information, or other proprietary rights.

31. Changes to These Terms

We may update these Terms from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. Changes are effective when posted.

If we make material changes, we may provide additional notice, such as a prominent notice on the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Terms.

We encourage you to review these Terms periodically.

32. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

33. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Agentpro AI regarding your use of the Website. They do not supersede or modify any separate written agreement you may have with Agentpro AI for paid services.

34. No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

35. Contact

If you have questions about these Terms, please contact us:

Agentpro AI Canada

Email: [Insert contact email]

[Insert mailing address, if applicable]